Nirvana Forum User Guide


Purpose of the Forums

The Nirvana Forums are provided for the explicit use of Nirvana customers, related to certain product offerings.  The forums are designed to facility user-to-user communication, and also to provide a place to post answer to common questions, solutions, and new feature requests.


Rules of the Forums

Only positive, constructive feedback is allowed in the forums. Derogatory or inflammatory language is strictly forbidden.  Technical support, customer service, or product issues must be taken up with Nirvana technical support staff and management, and should NOT be posted in the forums.  Nirvana reserves the right to remove posts and/or ban individuals from participating should they, in Nirvana's opinion, abuse the privilege of access to post in the forum. 

Nirvana encourages customers to upload files and images for the benefit of other users. However, only appropriate images will be allowed, and uploading executable files is forbidden without explicit permission from Nirvana technical support staff.


Registration

Anyone can view the forum, but in order to post, you must be registered.  Click on Register and answer the questions.  You must agree to the Forum Rules to proceed.


Navigation

There are four (4) main navigation sections at the top of the page:

Main                                     

lists the forums which are available.  Each forum contains "threads" or discussion topics.  New forums will be added and old ones merged from time to time.

shows events related to the forums on this page. 

allows users to search all forums for a specific item.

Threads                               

See all posts since your last log-in event.

See all posts from today's date

See all posts from the prior 7 days.

Jump to a Forum               

 
Drop down box, to jump to an individual forum from anywhere

Account                               

Register for the forum

Log in to the forum

Log off the forum

Change your profile settings (email, preferences, etc.)


Posting Topics

Click on any Forum on the main page. 
Click Post, and ask your question, or post your item of interest.

Of special interest are the last three items on the form.  The forum can email you whenever a thread is updated if check the box at the bottom.  Also, you can attach a file after posting.


Automatic Email Notification

A powerful feature of the Nirvana Forums is the ability to receive emails with posts, as threads are updated. There are three ways to establish this.

1) When you post or reply to a post, you can activate notification by checking the box at the bottom of the post form that says, "Notify you whenever this thread is updated?"

2) You can activate or de-activate notification for a thread, by clicking Toggle e-mail notification under Notification in the lower-right hand corner of the thread page...

3) You can receive notification for ALL POSTS in selected forums, by clicking On the Control Panel, click the item that says Mass subscribe/unsubscribe to forums

You will be given a list of all forums, and can check the ones you want email notification on.


Additional Questions:

Send your questions to visualtrader@nirvsys.com