Support
Technical Support
Nirvana Systems provides free product support (long-distance telephone charges are additional). To receive immediate support, call one of our specially-trained support specialists during the hours listed below. For general questions, consult the support pages of this web site, or e-mail or fax your questions at any time.
- Phone: 512-345-2592
- Hours: Monday - Friday, 7:30am to 6pm CST
- Fax: 512-345-4225
- E-mail: support@nirvsys.com
OmniTrader Support
For Software Updates, Forums, OmniData Support, Product Registration, WebEx Support and more, click here: OmniTrader Support
VisualTrader Support
For Software Updates, Forums, OmniData Support, Product Registration, WebEx Support and more, click here: VisualTrader Support
OmniData Support
For a list OmniData Indexes, System Status, or to report a problem with OmniData, click here: OmniData Support
Sales Information
- Phone: 800-880-0338 or 512-345-2566
- Hours: Monday - Friday, 7:00 am to 6:00 pm CST
- Fax: 512-345-4225
- E-mail: sales@nirvsys.com
Integrated Brokerage
Broker Client Installation
http://www.omnitrader.com/omnitrader/intbrokerage
Integrated Broker Client Installations
https://www.nirvanasystems.com/intbrokerclientinstalls/
Reseller Information
For information on reselling OmniTrader, please e-mail Tricia Belknap at patriciabelknap@nirvsys.com.
Communications & Marketing
Have a "Success Story" to share about how Nirvana Systems has helped you, or someone you know, in trading? Or just an inquiry regarding our Marketing? Please e-mail Carol Norman at cnorman@nirvsys.com.
Internet Technologies
For comments or suggestions about the web site, please contact Daniel Maloney at webmaster@nirvsys.com.
Re: Support
"I would like to comment on your support unit. You have the best support people I have dealt with in a very long time. Especially one individual that I dealt with for a couple of days trying to repair my OmniTrader 2010 (which turned out to be some obscure problem with my computer). Thad Dorgan worked very diligently and was very polite and understanding when working with me. He knows his job very well and I would like to commend him on a very well done job.
In this age when customer service is becoming rare, Thad shines bright and is an asset to your company. Your priority to provide the best support available is very valuable, and that alone makes OmniTrader stand out above any other competition, and I would not hesitate in recommending OmniTrader."
Sincerely,
David Closner
