VisualTrader Support
Nirvana Systems considers support a top priority. Our goal is to help you maximize your trading potential with VisualTrader. We offer prompt support to customers free of charge. Our group of qualified support technicians is ready to assist you every step of the way.
Customer Support
Phone: 512-345-2592
Hours: Monday - Friday, 7:30am to 6pm CST
Fax: 512-345-4225
E-mail: support@nirvanasystems.com
Support Hours:
Monday - Friday: 7:30am to 6pm CST
System Requirements
Minimum Requirements
Operating System......... Windows XP, Vista
Computer...................... 1.6 GHz or Higher
Memory......................... 1 GB of Ram
Graphics Card.............. 32 MB of RAM
Graphics Driver............ Direct X 9.0c (Included in the Installation)
Internet Connection….. Broadband (Cable\DSL)
Recommended Requirements
Operating System........ Windows XP, Vista
Computer..................... 2 GHz or Higher
Memory........................ 2 GB of Ram
Graphics Card.............. 64 MB of RAM
Graphics Driver............ Direct X 9.0c (Included in the Installation)
Internet Connection….. Broadband (Cable\DSL)
Graphics Accelerator card capable of supporting the VisualTrader display. Most of today's computers already have this card installed. If you experience problems running VisualTrader, call our Customer Support at 512-345-2592.
Supported Data Vendors
VisualTrader supports streaming real time data or delayed data from:
- OmniData (Real Time & End-of-Day)
- IQFeed (Real Time & End-of-Day)
- eSignal (Real Time & End-of-Day)
- TC2000 (End-of-Day only)
- Metastock Formatted Data (End-of-Day only)
- Qcharts (Real Time & End-of-Day)
Note: You can run other software supporting these feeds at the same
time as VisualTrader, without having to get a second data account.
Symbol Restrictions
Some data vendors have symbol limitations:
IQFeed- no symbol limit
eSignal - 500 Symbols (50 symbols on basic service)
QCharts by Quote.com - no symbol limit
